PRODUCT UPDATES

What's new at Servd

New features, improvements, and fixes from across the platform.

Latest update8 October 2026

Choose how to import your menu

Open Menu → More tools → Import Menu to choose AI reading or a spreadsheet template.

ImprovedBoth methods now start in one place, with guidance on which files to use. AI drafts let you add product photos before confirmation.
ImprovedSpreadsheet review flags invalid rows and requires a corrected file before importing, so no rows are silently left out.

8 October 2026

Import your menu from a PDF or photos

Start from Menu → More tools → Import Menu, then review every item before adding it to your live menu.

NewUpload a PDF, one or more menu photos, or paste menu text. Servd detects categories, items, prices, sizes, and extras for review.
NewEdit uncertain details and skip duplicates or unwanted items. Nothing is added until you confirm the import.

5 October 2026

Chat with customers on WhatsApp

Add a WhatsApp chat button to your storefront from Settings → Social links.

NewChoose a country code and WhatsApp number, write a starting message, then turn the floating button on or off.

28 September 2026

Latest product updates

This release includes 1 new feature.

NewSet separate working hours for delivery, apart from your venue's regular hours.

27 September 2026

Latest product updates

This release includes 1 improvement.

ImprovedPayments now has its own page under Finance in the sidebar, instead of being tucked inside Settings.

26 September 2026

Latest product updates

This release includes 1 new feature.

NewAdd your own manual payment methods, like bank transfer, with a title, logo, and instructions shown to customers at checkout.

26 September 2026

Latest product updates

This release includes 1 new feature.

NewAccept deposit payments — take a partial amount now, online or via one of your manual methods, and collect the rest at fulfillment.

23 September 2026

Latest product updates

This release includes 1 improvement.

ImprovedServd Payments is now managed from Payments settings, with a clearer wallet, activity, and payout overview.

23 September 2026

This week's Servd updates

Highlights from September 17–23 across checkout, restaurant operations, and payments.

NewVAT-inclusive pricing is available for POS and orders, with VAT and net-sales reporting plus CSV export.
NewEligible venues can connect more payment options: Mada, Tabby, Tamara, and direct Stripe credentials.
NewA ZATCA e-invoicing dashboard and onboarding workflow are available for eligible Saudi venues.
NewThe Talabat pilot app can bring Talabat orders into Servd for participating venues.
NewMerchant signup now guides you through email-link and SMS phone verification.
ImprovedThe menu and order workspaces are easier to use on smaller screens, with storefront previews while editing menu items.
ImprovedNew-order alerts now appear across the dashboard, and the delivery-zone map editor has clearer controls.
ImprovedPOS payment links can include a QR code on the receipt and be shared through WhatsApp; unpaid online orders are held until payment and expire after 15 minutes.

23 September 2026

Latest product updates

This release includes 1 fix.

FixedCancel unpaid online orders after 15-min timeout.

23 September 2026

Latest product updates

This release includes 1 fix.

FixedHold online orders until payment.

23 September 2026

Latest product updates

This release includes 1 fix.

FixedRequire customer details before actions.

23 September 2026

Latest product updates

This release includes 1 new feature.

NewAdd customer email support and payment link QR code generation to receipt.

23 September 2026

Recent improvements across Servd

A roundup of the latest updates to orders, payments, analytics, and venue setup.

NewOwners can review orders needing attention and POS cash differences from the dashboard.
NewClose-of-day reconciliation helps you review and balance daily payments.
NewServd Payments now includes an owner application flow, InstaPay payout methods, and wallet statement CSV exports.
NewYou can cancel a completed order with a reason and an optional refund, and accept tips on cash POS orders.
ImprovedThe venue launch overview makes setup progress easier to follow.
FixedServd Pay orders are now classified as online payments in analytics, and empty dashboard action panels stay hidden.

23 September 2026

A new home for product updates

You can now keep up with new Servd features and improvements without leaving your dashboard.

NewThe What's new page collects every product announcement in one timeline.
NewA badge in the top bar appears automatically whenever we publish an update you have not seen.
ImprovedUpdate status is remembered per account on this browser, so the badge stays out of your way after you read it.

PRODUCT UPDATES

What's new at Servd

New features, improvements, and fixes from across the platform.

Latest update8 October 2026

Choose how to import your menu

Open Menu → More tools → Import Menu to choose AI reading or a spreadsheet template.

ImprovedBoth methods now start in one place, with guidance on which files to use. AI drafts let you add product photos before confirmation.
ImprovedSpreadsheet review flags invalid rows and requires a corrected file before importing, so no rows are silently left out.

8 October 2026

Import your menu from a PDF or photos

Start from Menu → More tools → Import Menu, then review every item before adding it to your live menu.

NewUpload a PDF, one or more menu photos, or paste menu text. Servd detects categories, items, prices, sizes, and extras for review.
NewEdit uncertain details and skip duplicates or unwanted items. Nothing is added until you confirm the import.

5 October 2026

Chat with customers on WhatsApp

Add a WhatsApp chat button to your storefront from Settings → Social links.

NewChoose a country code and WhatsApp number, write a starting message, then turn the floating button on or off.

28 September 2026

Latest product updates

This release includes 1 new feature.

NewSet separate working hours for delivery, apart from your venue's regular hours.

27 September 2026

Latest product updates

This release includes 1 improvement.

ImprovedPayments now has its own page under Finance in the sidebar, instead of being tucked inside Settings.

26 September 2026

Latest product updates

This release includes 1 new feature.

NewAdd your own manual payment methods, like bank transfer, with a title, logo, and instructions shown to customers at checkout.

26 September 2026

Latest product updates

This release includes 1 new feature.

NewAccept deposit payments — take a partial amount now, online or via one of your manual methods, and collect the rest at fulfillment.

23 September 2026

Latest product updates

This release includes 1 improvement.

ImprovedServd Payments is now managed from Payments settings, with a clearer wallet, activity, and payout overview.

23 September 2026

This week's Servd updates

Highlights from September 17–23 across checkout, restaurant operations, and payments.

NewVAT-inclusive pricing is available for POS and orders, with VAT and net-sales reporting plus CSV export.
NewEligible venues can connect more payment options: Mada, Tabby, Tamara, and direct Stripe credentials.
NewA ZATCA e-invoicing dashboard and onboarding workflow are available for eligible Saudi venues.
NewThe Talabat pilot app can bring Talabat orders into Servd for participating venues.
NewMerchant signup now guides you through email-link and SMS phone verification.
ImprovedThe menu and order workspaces are easier to use on smaller screens, with storefront previews while editing menu items.
ImprovedNew-order alerts now appear across the dashboard, and the delivery-zone map editor has clearer controls.
ImprovedPOS payment links can include a QR code on the receipt and be shared through WhatsApp; unpaid online orders are held until payment and expire after 15 minutes.

23 September 2026

Latest product updates

This release includes 1 fix.

FixedCancel unpaid online orders after 15-min timeout.

23 September 2026

Latest product updates

This release includes 1 fix.

FixedHold online orders until payment.

23 September 2026

Latest product updates

This release includes 1 fix.

FixedRequire customer details before actions.

23 September 2026

Latest product updates

This release includes 1 new feature.

NewAdd customer email support and payment link QR code generation to receipt.

23 September 2026

Recent improvements across Servd

A roundup of the latest updates to orders, payments, analytics, and venue setup.

NewOwners can review orders needing attention and POS cash differences from the dashboard.
NewClose-of-day reconciliation helps you review and balance daily payments.
NewServd Payments now includes an owner application flow, InstaPay payout methods, and wallet statement CSV exports.
NewYou can cancel a completed order with a reason and an optional refund, and accept tips on cash POS orders.
ImprovedThe venue launch overview makes setup progress easier to follow.
FixedServd Pay orders are now classified as online payments in analytics, and empty dashboard action panels stay hidden.

23 September 2026

A new home for product updates

You can now keep up with new Servd features and improvements without leaving your dashboard.

NewThe What's new page collects every product announcement in one timeline.
NewA badge in the top bar appears automatically whenever we publish an update you have not seen.
ImprovedUpdate status is remembered per account on this browser, so the badge stays out of your way after you read it.